IT networking and systems support
Level 2 BTEC Diploma
One-year, level two
You will look at computer and networking systems and how they are used in business. The focus of the course is on the technical skills and knowledge required to support users of computer systems and includes customer services, network administration, computer hardware and troubleshooting.
Required qualifications
Successful completion of a broad GCSE or equivalent programme, including two A*–D grades including mathematics and one other relevant subject, plus a good school reference and an interest in computing and associated technologies.
What will I study?
The course will focus on:
- introducing computer systems
- uses of IT
- networking essentials
- user support
- web development
- introducing network administration.
On the course you will:
- acquire the practical skills used in basic troubleshooting
- gain confidence in dealing with network administration, web design and user support
- acquire practical skills in assembling computer systems.
Method of assessment
You will be assessed internally by assignment and project work.
What will I be able to progress to?
You can further your education by progressing to the level 3 BTEC extended diploma in IT practitioners – networking and systems support before applying to university or entering employment. You will be prepared to enter technology-related employment such as computer hardware support, network support and website management.