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ICT Networking and Systems Support

Course Overview
Course type

Level 2 Extended Certificate (BTEC)

Course length

1 year

Required qualifications

Successful completion of a broad range of GCSEs or equivalent programme.

Must include:

  • English Language or Maths (minimum 3)
  • One other relevant subject (minimum 3)
  • A good school reference

You will look at computer and networking systems and how they are integrated into professional and social uses. This course focuses on the technical skills and knowledge required to support users of computer systems, and includes customer services, network administration, computer hardware and troubleshooting.


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The course will focus on:
  • understanding computer systems
  • uses of technology
  • creating networks
  • developing employability skills
  • web development
  • managing networks
On the course you will:
  • acquire the practical skills used in troubleshooting hardware and software issues
  • gain confidence in dealing with Network Administration, Web Design and User Support
  • acquire practical skills in assembling computer systems and creating networks

You will look at computer and networking systems and how they are integrated into professional and social uses. This course focuses on the technical skills and knowledge required to support users of computer systems, and includes customer services, network administration, computer hardware and troubleshooting.


More courses like this:


Method of assessment

You will be assessed internally by coursework and two externally-assessed online exams.

You will look at computer and networking systems and how they are integrated into professional and social uses. This course focuses on the technical skills and knowledge required to support users of computer systems, and includes customer services, network administration, computer hardware and troubleshooting.


More courses like this:


You can further your education by progressing to the Level 3 BTEC Extended Diploma in IT Networking and Systems, before applying to university or entering employment.
You will be prepared to enter technology-related employment such as Computer Hardware Support, Network Support and Website Management.

Other Information

Students on a Level 2 Diploma will also be studying towards Maths and/or English Level 2 qualifications if they have a grade 4 or below at GCSE. Students with Grade 5 and above in both Maths and English will undertake the Higher Project Qualification alongside their vocational qualification.

You will look at computer and networking systems and how they are integrated into professional and social uses. This course focuses on the technical skills and knowledge required to support users of computer systems, and includes customer services, network administration, computer hardware and troubleshooting.


More courses like this: