Air Cabin Crew with Customer Service

LEVEL 2 (City and guilds)

This is a full time programme which is studied over one year.

Are you genuinely excited about interacting with people from different backgrounds? Are you enthralled by the idea of travelling to new places and experiencing other cultures? If so, enrol on to our Air Cabin Crew course and channel your passion and enthusiasm.

 

Apply Now

 

KEY TOPICS

  • Introduction to the Airline / Aviation Operations

  • Airline Health, Safety and Security

  • Crew Room Duties

  • Additionally, you gain experience in delivery of effective customer service.

  • Successful completion of a broad range of GCSEs

    These must include:

    • English Language or Maths at grade 3

    • Ability to swim (Essential)

    • A willingness to wear smart clothing to all lessons

  • Assessment methods include:

    • 1 external multiple choice question-style exams

    • Course work based on presentations, website design and podcasts

    • Work experience with either a hotel or restaurant

    • Practice experience with industry-based professionals including Safety Emergency Procedure training with a UK airline.

    • First aid training

    • Water survival training at a local leisure centre

    • The course will be delivered by teachers with both teaching and industry experience.

    • Our proximity to a local airport, fire station and leisure centre will provide you with opportunities to develop the practical skills needed for a career in Aviation.

    • You will have opportunities to meet Guest Speakers working as Air Cabin crew and learn about their career journeys.

    • You will work with real-life Fire Service Personnel on fire drills.

    • You will have an opportunity to travel overseas (within Europe) and interact with Air cabin crew on-board the flight.

  • Whatever support you need, we’re here for you and will make sure you get the most out of your time at college.

    We have expert teams in place to look after every single one of our students.

    Our specialist teams can help with:

    • Learning difficulties

    • Physical and sensory disabilities

    • Dyslexia, Dyspraxia, ADHD, Aspergers or other specific learning difficulties

    • Mental health, counselling and wellbeing

    • Exam access arrangements

    • Money, finance and bursary advice

    • Careers advice, job and university applications

  • You will be able to progress into employment as Air Cabin crew or Passenger Service Agent at the airport (18+ old learners only)

    You will also be able to progress onto Level 3 Travel and Tourism or Business

NewVIcNewham Sixth Form College